What kind of issues would typically require an "Admin call"?

An "Admin call" typically addresses issues that pertain to organizational matters, which often includes scheduling conflicts. Scheduling conflicts can arise when there are overlapping shifts, resource allocation challenges, or personnel availability issues that need to be resolved at an administrative level. This type of call involves coordinating and discussing plans with management or involved parties to ensure that the operational flow of the organization is maintained and any disruptions are minimized.

While incident reports, community feedback, and emergency operations are critical aspects of a dispatch center's responsibilities, they usually fall under operational or tactical calls that require immediate attention or specialized action rather than administrative oversight. In contrast, an Admin call provides a structured environment for dialogue on matters affecting long-term planning and workforce management, contributing to smoother operations overall.